Event took place at The Red Lion @ Wirksworth
DJ for this event: Nick
This feedback is for an event (Birthday 50th) which took place in Matlock (DE4).
Review provided on 02/12/2017
Deposit Requested | Ts & Cs Supplied
"Although our party went very well we did seem to encounter a few problems with our DJ. The first problem being that he did not seem overly keen to compromise the lighting system due to a guest having epilepsy, and although the lighting was changed he did not seem very happy to do so. Secondly, upon booking the DJ we discussed the theme of the party, and at the time it seemed pretty clear the type of music we would have liked. Yet on the evening the music was completely wrong, it was not exactly “party like” music and after several (4 or 5) times of trying to explain to the DJ that the music needed changing as we had guests complaining about the music he seemed completely unbothered by this and took at least an hour (if not more) to change to the music in which we asked. Finally, come the end of the night like ANY party guests we keen for one or two more songs. Now I understand that the DJ finished at the time in which was agreed when booking but there was no notice to the guests that the last song was on, with this the last song was the Macarena (a song which is to encourage guests to the dance floor and also the first song of this kind through the evening) and when I approached our DJ after the song to request one last party song before he packed up I was asnwered with a quite aggressive, snarly reply which to put no other way really did put a downer on the end of the evening for the guests at how unapproachable, unsociable and snappy our DJ actually was. Unfortunately, I would not recommend your company to any friends or family in the of chance that they would receive the same service and unfriendly DJ as we did. "
TRAX Disco Roadshow responded to this comment as follows:
You tend to contradict yourself somewhat by saying your party went very well, however you also say the music was completely wrong! if it was how come your party went very well, as it is you had every opportunity to make requests using our event planner but chose not to make any requests. In fact you never had the decency or good manners to come and introduce yourself or the person who's Birthday it was. It seems to me that you are giving this bad review because you are annoyed that I did not play more music after the end time I was booked for which is completely unreasonable, I cannot decide to just go ahead and play more music without getting approval first from the venue and this needs to be done about 30 mins before and any overtime paid to me, not after I have said this is your last track (which I did say) or after I have bid you all goodnight which is what I did. The truth is that the event went well because of the music I played which was in keeping of your rock theme, I think th